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Services | Crisis
Management
A prime responsibility of most Chief Operating Officers is ensuring business continuity and general
crisis management. MDA assists by providing and implementing cost effective and pragmatic solutions.
Business Continuity is related to:
- People
- Plant
- Process
- Property
Aspects such as the impacts of strikes, supplier failure, flooding, fire, utility failure or the
death of a key employee can all impact on your ability to ensure business continuity.
Both prevention and response need to be considered in the event of anything happening that adversely
affects business continuity. MDA will look at a comprehensive range of solutions from simple measures
such as saving backups off site to more involved measures that will maintain your business operations.
MDA specialises in crisis management and recovery services to minimise the threats to organisations.
Our global network of expertise and support systems are committed to providing a swift response
to customer needs.
Our services include:
- Business impact assessments
- Critical business process identification
- Recovery planning
- Service continuity planning
- Crisis management incident response
MDA can provide crisis management plans, protocols, manuals and action checklists that
include:
- Performance training through interactive workshops
- Performance testing via desktop, hypothetical, and full-scale exercises
- Team support training
- Board and CEO briefings
- Liaison with law enforcement agencies
- Executive security programmes
- Disaster recovery management
- Emergency and security interface training
- Business continuity and recovery training
- On-site assistance during real-life critical events
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